Terms of Service

Please read these Terms of Service carefully before using the www.Buycsgosmurfs.com website (the “Service”) operated by Indian gamers.
These Terms apply to all visitors, users and others who access or use the Service. By accepting or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Website Usage

Pricing and Acceptance of Order
we have a right to refuse or cancel any order for any reason at any time. You may be asked for some information (not just limited to the phone number and the address) before we accept your order.
It is our priority and duty to provide accurate information on the website . However, if there is any mistake, such as mispriced or any other. It will be our top priority to make the corrections as soon as possible. However, we reserve the right of refusal and cancelation of an order at any given time.


When you create an account with us, you must provide us correct information so that we can provide you best service and you can see all your purchases in your account.

you should change password of your account and email as soon as your receive your product,and it should be your first priority, if you face any issue regarding the account you should contact us on live support or via email within 15 to 30 mins after we send you prodcut after that we will not be responsible for any issue but anyhow as a customer support we will try to help as much as we can to solve your all issues.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

any kind of alert or any issue which is created by steam we wont be responsible for that and no refund or replacement will be given for the same, we will provide you all the information you need or steam need and help you and guide you for the same.


If anything happens to any of your accounts and we are liable to pay only the amount which you have paid to us for that account other then that we are not liable to pay for your steam inventory or any game inventory.

Delivery Method and Time

Delivery time is minimum 1 minute as we have instant delivery still because of any issue or problem if you do not get your order you just come to us on our live support or email us on our email id [email protected]

Force Majeure
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any Internet Service Provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.


We reserve the right,to modify or replace these Terms.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Additional Terms and Conditions; EULAs

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the “G2A Pay services provider”) to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.

In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or “EULAs”) that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us by email at [email protected]
Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected] 

Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase

Refund Policy

  • Refunds are not applicable on any of the purchases made on our website until and unless there is a big mistake which can’t be fixed from our side and for the replacement you need to contact us via email or live chat.
  • If you play any game on the account then you are not eligible to ask for refund or replacement over the ordered account.
  • Replacement will be issued if the rank has become inactive upon purchase.
  • In the case of an account being compromised or locked, the customer must notify us as soon as possible so we can try recovering the account within the next three business days once the complaint has been received. We will not be held accountable if the compromised account gets a VAC ban.
  • Any account purchased from us and is VAC banned or Over-Watched due to cheats or any other illegal activity use by the end user will not be entertained by us.
  • We will not be responsible for any account sold by the end user to any other person.
  • Any dispute raised by the customer after 12 hours of delivery of products, we are not liable to entertain them and we are not liable to pay or give any kind of refund on chargebacks
  • Before purchasing make sure what you are buying as once you purchased then refund or replacement of that product is not allowed

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

By visiting this page on our website: https://www.Buycsgosmurfs.com.com/contact-us